🚚 FREE SHIPPING on orders over $99 β€’ βœ“ 30-Day Money Back Guarantee β€’ ⭐ Serving Okanagan Since 1994 β€’ 🚚 FREE SHIPPING on orders over $99 β€’ βœ“ 30-Day Money Back Guarantee β€’ ⭐ Kelowna's Favorite Vacuum Store since 1994
Service & Repairs

Expert Vacuum Repair in Kelowna & the Okanagan

In-house technicians, 40+ years of experience, and honest diagnostics on every brand. We fix what other stores can't β€” so you don't have to replace a vacuum you already love.

Your Vacuum Superstore service counter β€” expert vacuum repair in Kelowna BC since 1994
$7995
Service Call β€” Flat Rate

Diagnostics plus the first hour of labour included. Most common issues are fully resolved within this timeframe. Bigger job? Call us at (250) 762-9902 for a custom estimate before you bring it in.

40+

Years of vacuum repair experience

All

Major brands serviced in-house

3–7

Typical turnaround (business days)

β˜…β˜…β˜…β˜…β˜…

Trusted by Okanagan customers

Vacuum technician performing a full diagnostic at Your Vacuum Superstore Kelowna

Why Repair Instead of Replace?

A quality vacuum is built to last 15–20 years, and most "dead" vacuums just need a simple fix β€” a new belt, a fresh filter, a brush reset, or a motor clean. Replacing the whole machine when a $40 repair would do is both wasteful and unnecessary.

Our technicians have been doing this for decades. We'll give you an honest diagnosis, a firm quote before any work is done, and a straight answer on whether the repair is worth it. If it's not β€” we'll tell you, and we'll help you find a replacement that actually fits your needs.

How Our Repair Process Works

Simple, transparent, no surprises. Here's exactly what happens when you bring us a vacuum.

1

Drop Off or Book

Bring your vacuum to our Kelowna store, or book an in-home visit for central vacuums.

2

Full Diagnosis

We inspect canister, pipes, hose, wand, and powerhead to pinpoint the issue.

3

Firm Quote

No work happens until you approve the price. No surprises, no pressure.

4

Fix & Test

We repair, test, and clean your vacuum. Most jobs done in 3–7 business days.

Workbench at Your Vacuum Superstore with tools and vacuum parts ready for repair

What We Service

We repair and service every type of vacuum β€” whether you bought it from us or not, whether it's a $150 upright or a $3,000 central system. Our in-house technicians work on all major brands, including Miele, Dyson, Sebo, Riccar, Simplicity, Kirby, Hoover, Beam, Cyclo Vac, Canavac, and dozens more.

We also handle in-home central vacuum service calls throughout the Central Okanagan β€” motor replacements, hose and pipe repairs, inlet fixes, and full system checkups.

Services Offered

From a quick brush replacement to a full central vacuum motor swap β€” we handle it all under one roof.

βœ“
Full Diagnostics Complimentary with every service call
βœ“
Residential Vacuum Repairs Canister, upright, cordless, stick, and robot vacuums
βœ“
Central Vacuum Service Motor replacement, hose repair, inlet fixes, system checkups
βœ“
In-Home Service Calls For central vacuums throughout the Central Okanagan
βœ“
Commercial Vacuum Repair For businesses, contractors, and service companies
βœ“
Warranty Service Authorized service provider for most major brands
βœ“
Parts Replacement Belts, brushes, filters, cords, hoses, motors β€” in stock
βœ“
Tune-Ups & Maintenance Keep your vacuum running like new for years

Common Issues We Fix

If your vacuum is doing any of these things, there's a good chance we can have it working like new within a few days.

Lost suction or weak airflow

Usually a clogged filter, blocked hose, or worn motor. Often fixable in under an hour.

Brush roll not spinning

Broken belt, jammed brush bearings, or burnt powerhead. We stock the common parts.

Won't turn on at all

Cord damage, switch failure, or motor issue. Our techs diagnose it fast.

Strange noises or smells

Could be debris in the motor, a loose belt, or a bearing on its way out.

Central vacuum losing power

Often a pipe blockage, motor wear, or filter issue. We do in-home service calls.

Hose leaks or cracks

Replacement hoses in stock for most major brands and central vacuum systems.

Cord rewind not working

Internal spring or reel issue β€” a common fix on canister models.

Overheating and shutting off

Almost always a blockage or a dirty filter. Quick diagnosis, quick fix.

Where We Service

We offer our service throughout the entire Okanagan Valley. In-store repairs available to everyone β€” in-home service calls available throughout our core service area.

Core Service Area (No Travel Fees)

  • Kelowna
  • West Kelowna
  • Lake Country
  • Peachland
  • Vernon
  • Summerland
  • Penticton
  • Westside Road

Extended Service Area

  • Enderby
  • Salmon Arm
  • Armstrong
  • OK Falls
  • Oliver
  • Osoyoos
Travel fees may apply for extended service areas. Call us at (250) 762-9902 for an accurate quote.

Frequently Asked Questions

How much does a vacuum repair cost?

Our service call is a flat $79.95, which includes full diagnostics plus the first hour of labour. Most common repairs are completed within that first hour.

If the repair requires additional time or specialty parts, we'll give you a firm quote for approval before any extra work is done. You never pay more than what you approve.

Do you repair vacuums that weren't bought from your store?

Yes. We repair vacuums from almost any brand or retailer, regardless of where they were originally purchased.

We work on Miele, Dyson, Sebo, Riccar, Simplicity, Kirby, Hoover, Beam, Bissell, Cyclo Vac, Canavac, and dozens of other brands. Bring yours in for a free diagnosis.

How long does a vacuum repair take?

Most repairs are completed within 3–7 business days, depending on parts availability.

Common replacement parts like belts, brushes, filters, and hoses are almost always in stock. For specialty or discontinued parts, we'll let you know the timeline when we provide your quote.

Do you offer in-home central vacuum service?

Yes. We offer in-home service calls for central vacuum systems throughout the Central Okanagan.

In-home service includes full system diagnosis, motor replacement, hose and pipe repairs, inlet fixes, and maintenance checkups. Call (250) 762-9902 to schedule a visit.

Do you service vacuums under manufacturer warranty?

Yes. We're an authorized warranty service provider for most major vacuum brands, so you don't have to ship your vacuum elsewhere.

Warranty repairs are handled in-house at our Kelowna store. Bring your proof of purchase and we'll coordinate with the manufacturer directly.

What if my vacuum isn't worth repairing?

We'll tell you honestly. If the quoted repair costs more than the value of your vacuum, we'll recommend replacement and help you find a machine that fits your needs and budget.

Our business was built on trust over 30+ years β€” we'd rather lose a repair job than sell you a fix that doesn't make sense.

Ready to Get Your Vacuum Fixed?

Call us, email us, or just drop by our Kelowna store. We're happy to answer questions before you bring anything in β€” and the diagnosis is always included.

Get in Touch

Phone: (250) 762-9902

Email: yourvacuumsuperstore@gmail.com

Visit Our Store

2121 Springfield Road #9

Kelowna, BC V1Y 7X1

Mon – Fri: 8:00 AM – 5:30 PM

Saturday: 9:00 AM – 4:00 PM

Sunday: Closed