In-house technicians, 40+ years of experience, and honest diagnostics on every brand. We fix what other stores can't β so you don't have to replace a vacuum you already love.
Diagnostics plus the first hour of labour included. Most common issues are fully resolved within this timeframe. Bigger job? Call us at (250) 762-9902 for a custom estimate before you bring it in.
Years of vacuum repair experience
Major brands serviced in-house
Typical turnaround (business days)
Trusted by Okanagan customers
A quality vacuum is built to last 15β20 years, and most "dead" vacuums just need a simple fix β a new belt, a fresh filter, a brush reset, or a motor clean. Replacing the whole machine when a $40 repair would do is both wasteful and unnecessary.
Our technicians have been doing this for decades. We'll give you an honest diagnosis, a firm quote before any work is done, and a straight answer on whether the repair is worth it. If it's not β we'll tell you, and we'll help you find a replacement that actually fits your needs.
Simple, transparent, no surprises. Here's exactly what happens when you bring us a vacuum.
Drop Off or Book
Bring your vacuum to our Kelowna store, or book an in-home visit for central vacuums.
Full Diagnosis
We inspect canister, pipes, hose, wand, and powerhead to pinpoint the issue.
Firm Quote
No work happens until you approve the price. No surprises, no pressure.
Fix & Test
We repair, test, and clean your vacuum. Most jobs done in 3β7 business days.
We repair and service every type of vacuum β whether you bought it from us or not, whether it's a $150 upright or a $3,000 central system. Our in-house technicians work on all major brands, including Miele, Dyson, Sebo, Riccar, Simplicity, Kirby, Hoover, Beam, Cyclo Vac, Canavac, and dozens more.
We also handle in-home central vacuum service calls throughout the Central Okanagan β motor replacements, hose and pipe repairs, inlet fixes, and full system checkups.
From a quick brush replacement to a full central vacuum motor swap β we handle it all under one roof.
If your vacuum is doing any of these things, there's a good chance we can have it working like new within a few days.
Usually a clogged filter, blocked hose, or worn motor. Often fixable in under an hour.
Broken belt, jammed brush bearings, or burnt powerhead. We stock the common parts.
Cord damage, switch failure, or motor issue. Our techs diagnose it fast.
Could be debris in the motor, a loose belt, or a bearing on its way out.
Often a pipe blockage, motor wear, or filter issue. We do in-home service calls.
Replacement hoses in stock for most major brands and central vacuum systems.
Internal spring or reel issue β a common fix on canister models.
Almost always a blockage or a dirty filter. Quick diagnosis, quick fix.
We offer our service throughout the entire Okanagan Valley. In-store repairs available to everyone β in-home service calls available throughout our core service area.
Our service call is a flat $79.95, which includes full diagnostics plus the first hour of labour. Most common repairs are completed within that first hour.
If the repair requires additional time or specialty parts, we'll give you a firm quote for approval before any extra work is done. You never pay more than what you approve.
Yes. We repair vacuums from almost any brand or retailer, regardless of where they were originally purchased.
We work on Miele, Dyson, Sebo, Riccar, Simplicity, Kirby, Hoover, Beam, Bissell, Cyclo Vac, Canavac, and dozens of other brands. Bring yours in for a free diagnosis.
Most repairs are completed within 3β7 business days, depending on parts availability.
Common replacement parts like belts, brushes, filters, and hoses are almost always in stock. For specialty or discontinued parts, we'll let you know the timeline when we provide your quote.
Yes. We offer in-home service calls for central vacuum systems throughout the Central Okanagan.
In-home service includes full system diagnosis, motor replacement, hose and pipe repairs, inlet fixes, and maintenance checkups. Call (250) 762-9902 to schedule a visit.
Yes. We're an authorized warranty service provider for most major vacuum brands, so you don't have to ship your vacuum elsewhere.
Warranty repairs are handled in-house at our Kelowna store. Bring your proof of purchase and we'll coordinate with the manufacturer directly.
We'll tell you honestly. If the quoted repair costs more than the value of your vacuum, we'll recommend replacement and help you find a machine that fits your needs and budget.
Our business was built on trust over 30+ years β we'd rather lose a repair job than sell you a fix that doesn't make sense.
Call us, email us, or just drop by our Kelowna store. We're happy to answer questions before you bring anything in β and the diagnosis is always included.
2121 Springfield Road #9
Kelowna, BC V1Y 7X1
Mon β Fri: 8:00 AM β 5:30 PM
Saturday: 9:00 AM β 4:00 PM
Sunday: Closed
Your Vacuum Superstore offers expert vacuum repair throughout Kelowna and the Okanagan Valley. Family-owned and operated since 1994.